Support

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What We Offer

We provide customers with a full range of services, from product selection and technical support to sample prototyping,
quick delivery, and after-sales assurance, ensuring efficient and smooth cooperation.

  • Pre-Sales Support

    Professional guidance for product selection based on application needs
    Vehicle model compatibility analysis to ensure proper fit
    Clear process for sample application, including drawing and trial production
    Provide technical drawings or basic specs for initial evaluation
  • Technical & Customization Support

    Support platform-based and custom design to meet OEM and aftermarket needs
    Provide detailed drawings, installation manuals, and material specs for engineering coordination
    Full development process capability from requirement discussion to sampling and mass production
  • Logistics & Delivery

    Ready-to-ship models can be dispatched within 7–10 days. Stable stock of 1,500,000+ ball joints and 500,000+ control arms ensures fast delivery of small batch orders. Reliable global logistics network covering Southeast Asia, the Middle East, South America, Europe, and more
  • After-Sales Service

    Fast response system in place: technical feedback or resolution plan within 48 hours after claim submission
    Standard return/replacement and complaint handling processes ensure full-cycle resolution and accountability

FAQ

  • 1. How long will it take to receive a reply after we send an inquiry?

    We will respond within 24 hours on weekdays after receiving your inquiry.
  • 2. Can you manufacture custom products?

    Yes, we can develop and produce products based on the drawings or samples provided by the customer.
  • 3. How does your company ensure product quality?

    First, we perform inspections after each process. For finished products, we conduct a full inspection according to customer requirements and international standards.

Downloads

  • Album of painting
  • Parameter Table
  • Inspection report